General Terms of Use

Basic provisions

The online store activeh2.com operates in accordance with the Law on Trade and the Law on Electronic Commerce of the Republic of Serbia. When you visit or purchase on the online store activeh2.com, it is you are assumed to be familiar with and accept the Terms of Use specified below. Please read them carefully and get familiar with the rules we apply. The online store activeh2.com reserves the right to make changes and additions to the General Terms of Use without prior notice.
These Terms of Use define the procedure for the ordering, payment, delivery as well as the return or complaint of goods offered on the pages of our online store. The seller is the company "8.0 Ideal Balance" d.o.o. The buyer of the goods is the visitor of the online store who visits our online store, selects at least one product and submits a purchase order to the Seller.
The buyer is enabled through the online store activeh2.com to purchase all the products that are available on the pages of the Seller.
The prices are expressed in dinars (RSD) incl. VAT.

Your account

If you use activeh2.com, you shall be responsible for the maintenance and confidentiality of your account and the passwords received during the registration on our website. By using the website activeh2.com, you shall be responsible for all the activities on your account. People under the age of 18 are allowed shop on activeh2.com under the supervision of a parent or guardian. The online store activeh2.com reserves the right to refuse the provision of services, delete the account or cancel the purchase order if it discovers that the Terms of Use have been violated. Your personal data provided during the registration on activeh2.com will be used for the improvement of product sales and the establishment of business contacts and will not be used for other purposes or provided to third parties.

Comments, communication and other content left by visitors

Visitors can comment on the products and send e-mail messages on the pages of the website activeh2.com. The online store activeh2.com has the right not to publish comments that are malicious, contain obscene statements, spread hatred and endanger the rights of others in any way. Such comments will be removed without prior notice. Representation under a false identity and registration with someone else's e-mail address is not allowed on activeh2.com. The company "8.0 Ideal Balance" d.o.o. may initiate appropriate legal proceedings against such activities.

Product descriptions

The online store activeh2.com guarantees the quality, correctness and origin of its products. The online store activeh2.com strives to provide as accurate descriptions of all the products as possible. Nevertheless, activeh2.com does not guarantee that all the product information provided is 100% accurate, complete, reliable or error-free. If you have any additional questions about the product, you can contact our customer service ("Contact" page). If the purchased product differs from the information listed on the website, you shall have the right to return it in an unused condition along with the complete documentation that came with it, and we will refund your money.

Product prices

All prices shown on the website activeh2.com are expressed in dinars incl. VAT. The online store activeh2.com undertakes to accept any price at which you have made a purchase order, regardless of whether the product price has changed since the purchase order was created. The online store activeh2.com shall be entitled to cancel the purchase order by sending an e-mail notification to the customer if the price on the online store has been set by a huge mistake (for example, instead of 10,000 dinars, the specified price is 100 dinars, or similar). If you order a product at one price and receive it at your home address with that price, but the price is reduced after that, you shall not be entitled to a refund. The online store activeh2.com reserves the rights to change the prices of the products.

Working hours

The webshop activeh2.com is open 00-24h, 7 days a week. In case of technical problems or during regular maintenance, the online store may be temporarily unavailable for a short period of time. You will be notified of such events.

Change of information on the pages

The online store activeh2.com reserves the right to change the information displayed on any page of the online store at any time, without prior notice. Visitors of the online store activeh2.com are not entitled to unilaterally change the Terms of Use, and any possible change shall be invalid unless both parties agree in writing.

Miscellaneous

Any particular provision of these Terms of Use, which is partially or completely inapplicable or invalid, shall not affect the validity of the other provisions that remain in force. The inapplicable or invalid provision shall be replaced by another, appropriate provision. You agree that you may not transfer your rights and obligations arising from these Terms of Use to third parties without the express written permission of "8.0 Ideal Balance" d.o.o.
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