How to order

To order products from the offer on the online store activeh2.com, you need to follow the following steps:

  1. Register (optional)
  2. Find the product(s) you want to buy
  3. Overview of the shopping cart
  4. Enter the customer data and place of delivery
  5. Choose the delivery method
  6. Choose the payment method
  7. Review and confirm the purchase order
  1. Register (optional)

The registration on the online store activeh2.com is done only once. Every next time you visit our website you can log in with your username and password. You can register by clicking the "Create account" button in the upper right corner of the screen. You need to fill the data necessary to register the account (a red asterisk is displayed next to them). Whenever you wish, you can log out of the website at any time by choosing the "Logout" option.

  1. Find the product(s) you want to buy

The products are organized into categories you can browse like catalogs. When you find the product you want to order, click the "Add to shopping cart" button. This way, you add the product to your basket (like in a classic store). Next, you can to continue browsing the products, and you can add more products to the shopping cart.

  1. Cart

When you finish adding products to the cart and want to order them, choose the "Shopping cart" option (basket icon). All the products you have added so far are displayed on the "Shopping cart" page. In the cart, you can specify how many pieces of each product you want to order, or if you change your mind about buying some of them, you can remove the respective product from the cart. The shopping cart is the starting point of the creation of a purchase order.

When you are satisfied with the content of your cart, proceed to the next step.

  1. Enter the customer data and place of delivery

In this step, you need to enter information about the customer and the address where the shipment needs to be delivered. The customer data is the information that will be listed on the invoice that we will send you along with the shipment. The data on the place of delivery is the information where you want us to send the shipment. Please enter all the data as accurately as possible to enable the couriers delivering the shipments to find you as easily as possible. If you enter incorrect data, your shipment may be returned or delivered with a delay.

  1. Choose the delivery method

In this step, you need to specify the delivery method. At this moment, the only available delivery method is the delivery via courier service (express mail) on the territory of the Republic of Serbia.

  1. Choose the payment method

In this step, you need to choose how you wish to pay for the products ordered. The online store activeh2.com supports the following payment methods:

  • cash on delivery (payment to the courier on delivery)
  • payment with payment slip
  1. Review and confirm the purchase order

In the last step, before you confirm the purchase order, you can once again review all its details: what you ordered, the customer information, delivery address, delivery method, shipping costs, total price, etc. If you agree with the purchase order, select the "Confirm order" option, upon which it is created. An overview of the purchase order will be automatically sent to the registered e-mail along with the purchase order confirmation. The products are ordered via the shopping cart and the order is irrevocable.

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